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TradeToolsFX Company is pleased to announce that the HelpDesk system has been added to the Client Portal product, so you and your clients can always solve problems online.
HelpDesk - automated systems created to monitor the processing and execution of client requests.
Our system has a fairly extensive set of functionality and the simplest interface.
The main tasks of HelpDesk:
- Creation of client requests (tickets);
- control of the implementation of applications;
- Forwarding of messages.
Most HelpDesk systems now operate on the basis of a client web interface or in online mode.
Thanks to this, customer support is provided as quickly as possible, via e-mail or directly on the website.