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HelpDesk in Client Portal
Good afternoon, dear customers!
TradeToolsFX Company is pleased to announce that the HelpDesk system has been added to the Client Portal product, so you and your clients can always solve problems online.
HelpDesk - automated systems created to monitor the processing and execution of client requests.
Our system has a fairly extensive set of functionality and the simplest interface.
The main tasks of HelpDesk:
- Creation of client requests (tickets);
- control of the implementation of applications;
- Forwarding of messages.
Most HelpDesk systems now operate on the basis of a client web interface or in online mode.
Thanks to this, customer support is provided as quickly as possible, via e-mail or directly on the website.